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Return Policy

Refund and Exchange Policy

1. If you are notsatisfied with our products, you can return the new and unused productstogether with the original invoice to the store where you purchased within 7 days fromthe date of receiving ourproducts

2. We cannot accept exchange or return of previouslyassembled, open packaging or damaged items, discounted display items, food andall products that have already been cut.

3. We will give you a full refund by the same method as youroriginal payment for products that are returned with the invoice. For paymentmade with credit card, please bring the concerned credit card with you.

4. Products purchased under discount and/or Credit CardInstallment Program can only be exchanged to another product (of equal orhigher value and the customer shall pay the difference in product price). Nocancellation will be arranged once the Credit Card Installment Program isconfirmed.

5. Before bringing your item(s) to our office, please submit your return request to our toll free hotline at+852 6487 6035 or Email to us : for arrangement.

6. Dear Cheer 1988 reserves the final right to interpret the terms andconditions herein.